Privacy Policy
Last updated 1 September 2026
1. Introduction
KinaBooks ("we", "us", "our") provides accounting and compliance software for businesses operating in Papua New Guinea. This Privacy Policy explains how we collect, use, store and protect your information when you use our platform.
2. Information We Collect
We collect information you provide when registering an account and using the service, including your name, email address, organisation details, IPA/TIN numbers, financial records, payroll data, and documents you upload. We also collect technical data such as log information and usage activity to operate and secure the service.
3. How We Use Your Information
We use your information to provide and maintain the service, process accounting and payroll operations, generate statutory reports for IRC, IPA, BPNG and DLIR compliance, communicate with you, provide support, and improve the platform. We do not sell your personal information.
4. Data Storage & Security
Your data is stored securely with access controls and encryption applied to sensitive credentials. Each organisation's data is logically separated under a multi-tenant model, and access is restricted to authorised users within your organisation.
5. Data Sharing
We only share your information where necessary to deliver the service (for example with secure infrastructure providers), to comply with legal obligations, or with your consent. We require any service providers to safeguard your data appropriately.
6. Data Retention
We retain your information for as long as your account is active and as required to meet legal, tax and accounting record-keeping obligations under Papua New Guinea law. You may request deletion of your data subject to these obligations.
7. Your Rights
You may access, update or request a copy of your personal information held by us. You may also request correction or deletion where applicable. To exercise these rights, contact us using the details on our Contact page.
8. Cookies
We use essential cookies and similar technologies to keep you signed in and to operate the platform. These are required for the service to function correctly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the platform. Continued use of the service after changes take effect constitutes acceptance of the updated policy.
10. Contact
If you have questions about this Privacy Policy or how we handle your data, please reach out via our Contact page.